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September 2009
September 23, 2009 · 7:38 pm
links for 2009-09-23
Seth's Blog: Win the fight, lose the customer
importance of humility in dealing with customers
(tags:
strategy
sethgodin
customerservice
customer
empathy
humility
)
Microsoft and Making things happen « Scott Berkun
(tags:
project-mgmt
)
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